Open door for visitors during intercom call

With KONE Flow, you can open the door for your visitors when they call you with the intercom. If the My Auto Elevator function is enabled, the system also automatically calls the elevator to take your visitors to your apartment floor.

The procedure differs depending if the intercom call is a video call or audio call.

1. Answer the intercom call in KONE Flow.
   For more information, refer to Receive video call from intercom.
2. Tap open to open the door.
   Note: If mute is on, you cannot open the door.
   Note: If you want to cancel the automatic elevator call, tap CALLING AN ELEVATOR.

1. Answer the intercom call as a normal phone call.
   
2. Enter 00* with your phone's keypad to open the door.
   Note: 00* is the default code. If your administrator has changed it, you can find the currently valid code from the intercom settings of the KONE Flow mobile application. If you do not use KONE Flow, contact your main user or administrator.

Receive audio call from intercom

Receive video call from intercom

Take and manage intercom photos

Enable automatic elevator calls for yourself or visitors

Manage intercom settings

Change your apartment floor for automatic elevator calls