Manage visitor access

Only main users can add visitors to their facilities. Visitor access is valid for one day.

Visitors must download and install the KONE Flow application and activate it with the activation code received from a main user.

1. Open KONE Flow.
2. Tap Menu -> MY PEOPLE.
3. Tap ADD NEW VISITOR in the facility you want to add the visitor to.
   Note: If the button is disabled, you have no licenses available. Delete previous visitors or contact your administrator for more licenses.
4. Fill in the name and email address of the visitor.
5. Define the validity of the visitor's access.
   Tap date to open a calendar for selecting the validity.
6. Define the doors the visitor can open with checkboxes.
   Visitors always have access to elevators.
7. Tap SEND ACTIVATION CODE to send an activation code to the new person.
   The validity of the activation code displays.
8. If the activation code has expired, resend the activation code:

   a) Tap Menu -> MY PEOPLE.

   b) Tap the pencil-shaped button next to the user.

   c) Tap RE-SEND ACTIVATION CODE to resend the code.

1. Open KONE Flow.
2. Tap Menu -> MY PEOPLE.
3. Tap the pencil-shaped button next to the user that you want to delete.
4. Tap DELETE USER.

   Note: If you want to modify any user's permissions, delete the existing user profile and add a new user with new permissions.

View My people and visitors

Manage My people access