This topic is intended for users living in or using the apartment or facility they own, and who are the KONE Residential Flow main user for other residents living in the same apartment.
Onboarding completes setting up KONE Residential Flow.
- Open KONE Flow.
The activation code page displays. - Enter the activation code.
An activation code was sent to you from your KONE Residential Flow administrator via email or letter. When checking for the email, remember to check your spam folder. If you cannot find the activation code, contact your administrator. - Complete the setup wizard:
Note: The wizard steps depend on the features available for you.
a) Register the smartphone to use as the key to open doors.
b) Register your key tag by typing the key tag name and serial number.
You also can scan the QR code printed on the key tag.c) Choose the smartphone to connect to the intercom.
If you have the feature to receive intercom calls, define your contact name to be displayed on the intercom, or add your phone number to an existing contact.d) Choose your apartment floor and walking speed (slow, medium, or fast).
Your walking speed is used, for example, to calculate how long the system waits when making automatic elevator calls or door openings.e) Enter your phone number to receive a 6-digit device verification code.
The system sends you the device verification code.f) Enter the code to KONE Flow to verify your phone number and device.
g) Choose whether you want to receive building notifications.
Building notifications are messages from your administrator regarding your building or KONE Residential Flow.h) Tap LET'S GO.
You are ready to use KONE Residential Flow.
Note: As the main user, you are responsible for managing people and their access in your apartment and facilities.
Note: The administrator has the rights to manage your permissions. If the administrator deletes your profile, all users and visitors created by you are also deleted.