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Onboard main users not living in or using the facility

This topic is intended for users not living in nor using the apartment or facility they own. For example, you can be a landlord living elsewhere, but at the same time, you are still the KONE Residential Flow main user for the residents living in your apartment.

Onboarding completes setting up KONE Residential Flow.

  1. Open KONE Flow.
    The activation code page displays.
  2. Enter the activation code.
    An activation code was sent to you from your KONE Residential Flow administrator via email or letter. When checking for the email, remember to check your spam folder. If you cannot find the activation code, contact your administrator.
  3. Tap Skip multiple times to skip the whole setup wizard.
    The KONE Flow page displays.
  4. Tap Menu -> MY PEOPLE.
    The MY PEOPLE page enables you to manage the accounts of your tenants.
  5. Provide the main user permissions to your tenant, including all permissions and licenses for managing doors and the intercom.
    For more information, refer to Manage My people access.

Note: As the main user, you are responsible for managing people and their access in your apartment and facilities.

Note: The administrator has the rights to manage your permissions. If the administrator deletes your profile, all users and visitors created by you are also deleted.